Specialist cleaning
Support for biohazards, trauma, sharps, contamination, hoarding and complex environments.
About Safe Sterile Solutions
Specialist standards with genuine human care
A founder-led Norfolk team providing discreet support for biohazard, trauma, decontamination and complex property cleaning.
Based in Drayton, NorfolkWho we are
A more thoughtful kind of specialist cleaning service
Safe Sterile Solutions was created to combine careful working practices with compassion for people facing difficult circumstances. We support families, landlords, housing providers, care organisations and businesses across Norfolk, East Anglia and surrounding areas.
Founder-ledNorfolk basedDiscreet support
Our approach
Professional where it counts. Personal throughout.
Careful communication
Calm explanations and clear next steps from the first conversation to completion.
Responsible delivery
Work planned around the risks, the property and the people affected.
Founder-led service
Meet Lisa and Lucy
Every enquiry matters personally. Clients deal with a small team that values discretion, practical support and respectful treatment without judgement.
Co-founder
Lisa
Helping clients navigate challenging cleaning situations with calm, practical support.
Co-founder
Lucy
Bringing care, attention to detail and a respectful approach to every project.
Our values
What guides the way we work
Technical competence matters, but so do privacy, communication and respect. These principles shape every response.
- Specialist preparationWe approach complex environments with appropriate planning and protective measures.
- Compassion firstWe never lose sight of the people behind the situation.
- Responsible handlingContaminated materials, equipment and waste are handled carefully.
- DiscretionPrivacy is protected, especially during sensitive incidents.
- Clear communicationClients receive practical explanations and agreed next steps.
- Responsive supportUrgent enquiries are prioritised and handled calmly.
Training & registration
Evidence behind our specialist service
Our team maintains role-relevant training, and the company is registered for the responsible handling of waste.
Upper-tier waste carrier, broker and dealer
Safe Sterile Solutions Ltd
Registration: CBDU617881
Valid 13 January 2026 to 13 January 2029
Decontamination & Biohazard Cleaning
Lisa Dunne - certificate 1125
Lucy Bristow - certificate 1126
November 2025 to 2028
Pest Control at a Trauma Scene
Lisa Dunne - completed 26 October 2025
Lucy Bristow - completed 5 November 2025
Certificate details are available for clients who require supporting documentation.
Who we support
Help for homes, organisations and managed properties
Families & private clients
Compassionate assistance during difficult personal circumstances.
Landlords & agents
Void-property, tenancy, hoarding and specialist cleaning support.
Care & housing providers
Discreet help for contamination and vulnerable environments.
Businesses & workplaces
Professional response following hygiene or safety incidents.
Public organisations
Practical support for sensitive and higher-risk environments.
Property teams
Clear communication for planned and urgent managed-property work.
Local and responsive
Based in Norfolk, working across East Anglia
From our Drayton base, we serve Norwich, Great Yarmouth, King’s Lynn, Thetford, Dereham and surrounding areas. Specialist work farther afield may also be available.
Check availability in your areaNeed our help?
Talk to Safe Sterile Solutions
Whether it is urgent or planned, speak with our team in confidence.